We worked with Scott through the process of selling our old home and buying our new one, and in both cases, he made the experiences exceptional! In representing us as sellers, his incredible attention to detail, expansive knowledge of the area, and strategic approach to the market enabled us to not only prepare our former home for listing but also to get it listed quickly and at just the right moment. Thanks to Scott, we received multiple offers including one that was well above what we had initially anticipated. Once we were ready to begin the house hunt as buyers, Scott made the process so much fun with his great sense of humor and amazing aesthetic eye. We never felt rushed and were wowed by his memory and intuitiveness, he read our responses to properties and masterfully tailored his approach. When we did land on a house that we loved, he made the negotiation and closing processes in…
We worked with Scott through the process of selling our old home and buying our new one, and in both cases, he made the experiences exceptional! In representing us as sellers, his incredible attention to detail, expansive knowledge of the area, and strategic approach to the market enabled us to not only prepare our former home for listing but also to get it listed quickly and at just the right moment. Thanks to Scott, we received multiple offers including one that was well above what we had initially anticipated. Once we were ready to begin the house hunt as buyers, Scott made the process so much fun with his great sense of humor and amazing aesthetic eye. We never felt rushed and were wowed by his memory and intuitiveness, he read our responses to properties and masterfully tailored his approach. When we did land on a house that we loved, he made the negotiation and closing processes incredibly seamless and easy. He has a clear grasp of the competitiveness of the market and what it ultimately takes to put together a winning offer, while still protecting the interests of the buyer. In general, we were so impressed by his responsiveness, and willingness to go above and beyond. He scouted areas independently for us, looked into the new-build process before we found our home, resolved issues with utility account transfers, did research on contractors for our post-closing renovations, and even brought us packages accidentally delivered to our former address! Bottom line, Scott is amazing at his job, an absolute joy to work with, and an all-around awesome human being. We always felt very secure that he had our best interests at heart, and we would enthusiastically recommend him to any and everyone! Having worked with other Realtors® in the past, Scott clearly stands out.
Mark and Stephen were the best. As a young first-time homebuyer, I was nervous, overwhelmed, and honestly uneducated about the whole process. Mark and Stephen listened to what I wanted and even put up with my evening and weekend stress texting. They were brutally honest with their opinions on listings I sent them because of their experience and knowledge of the DC area, and I felt they were looking out for me. I felt safe in their hands, and I ended up with a fabulous condo that met all my needs. They worked so hard to negotiate and fight to get the best deal for me, and I can not adequately express my appreciation for their guidance and support in finding my home. Even after I was under contract and looking to redo the floors, Mark went to the floor store and looked at flooring while I was out of the country. I'm so grateful I found Mark and Stephen and I could not recommend them more.
I was always afraid of looking into purchasing a home, as it is a large and tedious step to take in one's life, but had I known about The Rutstein Group, I would have done this a long time ago. Everyone on the team is filled with great information about the local homeowners market and the homeowner process. Not once did I question their judgment or guidance. They were very prompt and responsive to my needs (mind you I have been working with them for 6+ months to find the place I wanted to purchase) and answered any weird first-time buyer questions I presented. It honestly was the easiest thing I have done in all of 2021. If anyone is looking for a great team, who knows their stuff and makes it a seamless process, this is the team. If I'm looking to move again, I will use this team.
Mark and Tom were fantastic every step of the way. As a first-time home buyer, I was nervous about the process and they made everything so easy for me. They took care of so many details which I sincerely appreciated (setting up appointments, putting me in contact with a great lender, arranging for a home inspection, etc.) I can't say enough positive things about Mark and Tom. They were amazing, patient and knowledgeable, friendly and fun, respectful and warm. I really enjoyed the whole process and wouldn't consider doing it again without them. They were always responsive and super helpful, even late the night I took possession when my keys didn't work. They were always calm and confident about the steps and decisions to be made and that in turn made me feel calm and confident. They truly were perfect.